What are the responsibilities and job description for the Assistant General Manager position at Holiday Inn Express & Suites I-Drive?
Holiday Inn Express & Suites I Drive in Orlando, FL is looking for an Assistant General Manager. We are located on 7276 International Drive. Our ideal candidate is self-driven, motivated, and reliable.
The Assistant General Manager is responsible for the oversight, direction, and leadership of the daily operations of all hotel departments. This position develops, promotes, and executes actions in order to achieve the hotel's goals for revenue, associate engagement, and guest service. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours".
Salary & Benefits for full-time associates
Starting pay: $45,000 annually
- 1 weeks of vacation pay (After first year)
- 5 sick days/year (After first year)
- Discounts on hotel rooms worldwide
- Direct deposit payroll
Responsibilities
- Conduct daily inspection of the property ensuring cleanliness, condition, and performance of standards
- Hire, onboard, and continually develop all associates
- Perform accounting functions including accounts payable, accounts receivable
- Perform human resources functions including performance reviews, disciplinary actions, recognition and celebrations, and compliance with established labor regulations.
- Implement and maintain ongoing communication and collaboration with all associates
- Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
- Develop and maintain positive business relationships with guests, vendors, and external partners
- Works in conjunction with the revenue manager and sales team to implement sales strategies and a business mix that will help ensure the hotel achieves maximum revenue potential
- Actively promote the hotel and the company in the community
- Greet each guest that you encounter during your shift with a friendly smile.
- Ensures uniform and personal appearance are clean and professional.
- Follow hotel procedures for reporting and turning in lost and found articles.
- Coordinate with other departments as necessary to resolve service requests or problems.
- Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
- Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Qualifications
- Minimum 2-3 years' experience as a Front Office Manager or Assistant General Manager.
- 3 years' hotel operations experience in a supervisory capacity.
- 2 years' experience with Hilton or Marriott brand or similar.
- Possess a valid driver's license
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stands, sits, or walks for an extended time period.
- Ability to work a flexible schedule to include mornings, days, evenings, weekends and holidays.
GPM Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $45,000