What are the responsibilities and job description for the Hotel Night Auditor position at Holiday Inn Express & Suites Meridian-Boise West?
Job Summary
We are seeking a dedicated and detail-oriented Night Auditor to join our team in the hospitality industry. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position requires a blend of accounting skills and customer service expertise, as you will be responsible for managing front desk operations, conducting nightly audits, and providing exceptional service to our guests.
Shift is: Friday-Sunday 9p.m. until 7:00 a.m. and is considered full time for our company benefits.
Responsibilities
- Perform nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs for guests.
- Address guest inquiries and resolve any issues that arise during the night shift.
- Maintain accurate records of all transactions and prepare reports for management.
- Ensure the security of the hotel by monitoring premises and responding to emergencies.
- Provide excellent customer service by assisting guests with their needs and requests.
- Utilize phone etiquette effectively to handle incoming calls and provide information about hotel services.
- Collaborate with other departments to ensure a seamless guest experience.
Experience
- Previous experience in hospitality or hotel management is preferred, particularly in a Night Audit role.
- Strong customer service skills with the ability to communicate effectively with guests.
- Familiarity with front desk operations and hotel management software is advantageous.
- Multilingual or bilingual abilities are a plus, enhancing communication with diverse guests.
- Knowledge of hospitality management principles will be beneficial in this role.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
- Weekends only
Ability to Commute:
- Meridian, ID 83642 (Required)
Ability to Relocate:
- Meridian, ID 83642: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18