What are the responsibilities and job description for the Night Auditor position at Holiday Inn Express & Suites Pensacola, FL W I-10?
Here’s your opportunity! Holiday Inn Express & Suites, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel’s front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also helps set up the breakfast area each morning according to Holiday Inn Express & Suites standards.
Other key duties include:
- Process guest registrations, including collecting payment
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Promote, answer questions about, and enroll guests in Holiday Inn Express & Suites IHG Rewards program
- Perform nightly balancing of in-room video and long-distance telephone services
- Perform nightly backup of server
- Prepare all check out payments
- Maintain room status inventory
- Perform key inventory
- Communicate all pertinent shift information to General Manager and other desk staff
- Maintain and clean the lobby, bathrooms, breakfast area as needed
Qualifications
Minimum Experience, Education, Skill & Physical Requirements:
- Must have a high school diploma or equivalent
- Must be flexible in hours and days worked
- Must be able to stand for long periods of time
- Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.
- Must have sound judgment and discretional skills and be able to work with little or no supervision
- Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
- Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
- Must display very good organization and time management skills.
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $14 - $15