What are the responsibilities and job description for the Night Audit Supervisor position at Holiday Inn Express & Suites Pensacola West I-10?
Holiday Inn Express Pensacola West I-10 is recruiting for an energetic and costumer oriented night audit agent who will help our guests feel welcomed, at home, while providing information of the local area. Some of the duties of this position are listed below.
- Hours are 11pm to 7am, Saturday and Sunday.
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
- Communicate with housekeeping of early arrivals or departures, room transfer and any other need the guests may have.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Night shift
- Weekends only
Experience:
- hotel: 1 year (Required)
Work Location: In person
Salary : $15 - $16