Executive Head Housekeeper

Potential Career Path

Executive Housekeeper – Assistant General Manager – General Manager

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with IHG core values.
• Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
• Cleaning rooms when needed.
• Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
• Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
• Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
• Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner.
• Prepare required paperwork pertaining to departmental functions.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Develop and implement policies and procedures for the operation of the department or the hotel.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.

Perform other duties as requested by management

Skills:
- Previous experience in custodial or housekeeping management, preferably in a hotel or hospitality setting. Minimum 1 year related Experience.
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent organizational and time management skills
- Attention to detail and a high level of cleanliness standards
- Knowledge of commercial cleaning techniques and equipment
- Effective communication skills, both verbal and written
- Ability to work well under pressure and meet deadlines

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Summary

As the Executive Head Housekeeper, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction within the establishment. Reporting to the General Manager, your leadership and management skills will be essential in supervising staff and coordinating custodial activities. You will leverage your experience in commercial cleaning and hospitality to maintain a welcoming environment. Strong communication and time management abilities will be crucial as you manage laundry services and uphold the quality of housekeeping management. Join us in creating an exceptional experience for our guests through meticulous attention to detail and effective team leadership.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Related: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person

Salary : $17