What are the responsibilities and job description for the Part-time Housekeeping position at Holiday Inn Express & Suites - Tipp City?
Hotel Room Attendants- Part-time,
Holiday Inn Express and Suites in Tipp City, Ohio is looking for you! We are in the process of hiring part-time Hotel Room Attendants to join our busy hotel. Do you have an eye for detail? Are you driven for success and strive to surpass customer satisfaction on a regular basis? We would love to speak with you today about joining our team! Submit your resume today!!
What Can We Offer You As An Employee?
General Summary
Housekeeping is what gives hotels the "wow" factor. It's the moment that guests walk into the hotel and are impressed, then enter their Guest rooms and think "Wow, this looks wonderful.” The Room Attendant’s primary responsibility is to deliver a great guest experience, by ensuring the hotel (public space and guest rooms) is spotless and prepared for guests and to see that all guest needs will be handled in an efficient, gracious and professional manor.
Education/Experience
High school diploma or General Education Certificate is required. Previous experience in Housekeeping or Janitorial Services is preferred.
Knowledge, Skills and Ability
- Must have the ability to speak, understand, read and write the English language.
- Must be able to multi-task effectively in a busy office and public atmosphere.
- Must have the ability to apply appropriate resolution to stressful situations.
- Must read and understand the Employee Handbook.
- Must be able to follow policy and perform to enhance professionalism in appearance and behavior.
Duties and Responsibilities
- Know and live the mission and values of the hotel brand and company.
- Maintain a friendly and helpful demeanor at all times.
- Greet every customer with a smile at 10 feet and a verbal greeting at 5 feet.
- Report all instances of guest dissatisfaction to management for resolution and tracking.
- Develop a thorough knowledge of hotel staff, services, amenities, and hotel surroundings (i.e. mall, restaurants, and medical facilities).
- Provide the highest quality of customer service to the guest at all times.
- Represent efficiency and friendliness in a manner that leaves a lasting impression.
- Practice safety standards at all times and keep the property safe for guests and fellow employees. Use wet floor signs, as required. Use personal protective equipment. Report any injuries or unsafe conditions to the person-in-charge immediately.
- Complete the shift work Checklist as assigned.
- Must successfully complete education related to assigned duties and role.
- Other duties as assigned.
Working Conditions
Public, business atmosphere in which temperatures may vary within reason of indoor climates. Lifting and carrying up to 10 lbs. may occur and with assistance, moving up to 50 lbs. Must be able to sit and stand for long periods of time.
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- Are you willing to undergo background check?
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $14
