What are the responsibilities and job description for the Executive Housekeeping Manager position at Holiday Inn Express & Suites?
Responsibilities
- Staff management: Recruit, hire, train, and evaluate housekeeping staff
- Cleaning standards: Establish and enforce housekeeping policies and procedures
- Budgeting: Prepare annual housekeeping budgets and ensure supplies are stocked
- Customer service: Respond to customer complaints and share guest compliments with staff
- Safety and security: Develop and implement safety and security protocols
- Training: Train new employees and educate others on housekeeping practices
- Problem solving: Handle guest issues professionally and solve problems for a variety of issues
Skills
- Communication: Have excellent communication and interpersonal skills to interact with staff and guests
- Time management: Have effective time management skills and be able to work weekends, holidays, and varied shifts
- Leadership: Have strong leadership and management skills to motivate and engage staff
- Attention to detail: Have a strong attention to detail and a commitment to maintaining high-quality standards
- Problem solving: Have good problem-solving skills and be able to handle guest issues professionally
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Staunton, VA 24401 (Required)
Ability to Relocate:
- Staunton, VA 24401: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17
