What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express & Suites?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage front desk operations including check-in/check-out procedures.
- Handle phone calls, emails, and inquiries with efficiency and courtesy.
- Maintain accurate records through data entry and calendar management.
- Assist with office management tasks such as scheduling appointments and coordinating meetings.
- Perform proofreading of documents to ensure accuracy and professionalism.
- Utilize computer systems, including QuickBooks, for billing and administrative functions.
- Support medical reception tasks as needed, ensuring compliance with privacy regulations.
Skills
- Proven experience as a clerk or medical receptionist is preferred.
- Strong administrative skills with proficiency in office management.
- Excellent typing speed and accuracy for data entry tasks.
- High level of computer literacy, including familiarity with Microsoft Office Suite and QuickBooks.
- Strong organizational skills with the ability to manage multiple calendars effectively.
- Attention to detail with strong proofreading abilities.
- Exceptional interpersonal skills to interact positively with clients and team members.
Join our team as a Front Desk Agent where you can contribute to creating a welcoming environment while enhancing your administrative skills in a supportive setting.
Job Type: Part-time
Pay: $14.50 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
Ability to Commute:
- Staunton, VA 24401 (Required)
Ability to Relocate:
- Staunton, VA 24401: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $15
