What are the responsibilities and job description for the Front Desk Associate position at Holiday Inn Express & Suites?
Job Description
Job Description
The Holiday Inn Express and suites is seeking a friendly and detail orientated Night Auditor and Front Desk Agent to join our team. Candidate must be flexible to work any shift. Schedule includes overnights, weekends and holidays.
Responsibilities:
· Assist Our Guests efficiently, Courteously, and professionally.
· Performs to maintain a high standard of service and hospitality at all times.
· Assists guests on arrival and departure.
· Process guest check-in; confirm reservations, assign a room, and activate room key.
· Answer all phone calls from guestrooms, outside lines, and internal calls with proper telephone etiquette (all within 3 rings).
· Provide all guests with an overview of hotel and amenities
· Process all payments types e.g. charges, cash, checks, debit or credit cards
· Complies with safety and security policies.
· Maintain and organize work area and clean lobby, front desk, and guest common area daily.
Requirements:
· Requires the ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
· Requires the ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
· Experience in working with the public in a service industry is preferred.
· Require ability to walk and stand during the entire working period of 8 hours.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Salary: $14.00 to $16.00 /hour
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Seabrook, NH 03874 (Required)
Ability to Relocate:
- Seabrook, NH 03874: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
