What are the responsibilities and job description for the Head Housekeeper position at Holiday Inn Express & Suites?
Job Overview
We are seeking a dedicated and experienced Head Housekeeper to oversee the housekeeping operations within our establishment. The ideal candidate will play a crucial role in maintaining the cleanliness and overall presentation of our facilities, ensuring that high standards of hospitality are consistently met. This position requires strong leadership skills, attention to detail, and a passion for delivering exceptional service in a hotel or similar environment.
Duties
- Supervise and coordinate daily housekeeping activities, ensuring all areas are cleaned to the highest standards.
- Train, mentor, and manage housekeeping staff, fostering a positive and efficient work environment.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to established protocols.
- Develop and implement cleaning schedules and procedures that optimize efficiency while maintaining quality.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Address guest inquiries and concerns related to housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless service delivery throughout the establishment.
- Maintain records of housekeeping activities, including staff performance evaluations and supply usage.
Experience
- Proven experience in housekeeping management within a hotel or hospitality setting is essential.
- Familiarity with floor care techniques and industrial cleaning practices is highly desirable.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Knowledge of custodial practices and safety protocols related to cleaning operations.
Join our team as the Head Housekeeper and contribute to creating an inviting atmosphere for our guests while leading a dedicated team committed to excellence in hospitality.
Job Type: Full-time
Pay: $14.50 - $15.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Experience:
- Housekeeping management: 1 year (Required)
- Hotel: 1 year (Required)
Ability to Commute:
- Ironton, OH 45638 (Required)
Ability to Relocate:
- Ironton, OH 45638: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
