Weekend Night Auditor

Job Summary
We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, providing exceptional customer service while managing front desk responsibilities. This position requires strong analytical skills, attention to detail, and a commitment to guest satisfaction.

Responsibilities

• Perform night audit functions, including balancing daily transactions and preparing financial reports.
• Manage front desk operations, including check-ins and check-outs, ensuring a seamless experience for guests.
• Provide outstanding customer service by addressing guest inquiries and resolving any issues that may arise during the night shift.
• Maintain accurate records of guest accounts and transactions using hotel management software.
• Handle phone calls with professionalism, utilizing effective phone etiquette to assist guests and potential customers.
• Ensure the security of the hotel by monitoring entrances and exits, as well as conducting regular property checks.
• Collaborate with other departments to ensure guest needs are met promptly and efficiently.
• Assist in maintaining the cleanliness and organization of the front desk area.

Experience

• Previous experience in hospitality management or a similar role is preferred.
• Familiarity with night audit procedures is a plus.
• Strong customer service skills with a focus on guest relations and satisfaction.
• Proficiency in using phone systems and hotel management software.
• Bilingual or multilingual abilities are highly desirable to cater to diverse guests.
• Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.

Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring efficient operations during overnight hours!

Job Type: Part-time

Pay: $17.00 - $17.50 per hour

Expected hours: 16 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends only

Ability to Commute:

• Cicero, NY 13039 (Required)

Ability to Relocate:

• Cicero, NY 13039: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18