What are the responsibilities and job description for the Front Desk Receptionist (part-time) position at Holiday Inn Express Temple Medical Center?
We are looking for an outgoing, detail oriented person to work at our front desk. Currently hiring for part time afternoon shift (3-11pm) the shifts would be on weekends - with need for flexible scheduling (shifts might rotate between 2 during the week & then 2 on weekends).
- Must have flexible schedule & available to work any shift (our current shifts are: 7am-3pm, 3pm-11pm, 11pm-7am) and work weekends.
- Hotel experience preferred but not necessary
- Most importantly is a great attitude and a willingness to learn
- You must be able to pass a background check.
Responsibilities
- Provide exceptional customer service at the front desk, assisting guests with check-in, check-out, and inquiries.
- Utilize hotel experience to handle guest requests and resolve issues promptly and professionally.
- Demonstrate phone etiquette by answering calls, taking messages, and transferring calls accurately.
- Collaborate with team members to ensure smooth operations and guest satisfaction.
- Utilize hospitality skills to create a welcoming and comfortable environment for guests.
- Maintain a high level of guest relations by addressing concerns and providing information about hotel amenities.
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Temple, TX 76504 (Required)
Ability to Relocate:
- Temple, TX 76504: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $14