What are the responsibilities and job description for the Assistant Executive Housekeeper position at Holiday Inn Express?
Job Summary
The Executive Housekeeper plays a pivotal role in maintaining the cleanliness and overall appearance of the hotel or facility. This leadership position is responsible for overseeing the housekeeping department, ensuring that all areas are cleaned to the highest standards, and that guests receive exceptional service. The Executive Housekeeper will manage staff, coordinate schedules, and implement effective cleaning procedures to enhance guest satisfaction.
Duties
- Supervise and train housekeeping staff to ensure adherence to cleaning standards and procedures.
- Develop and implement housekeeping policies and procedures to maintain a high level of cleanliness.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Collaborate with other departments to ensure seamless operations and guest satisfaction.
- Address guest complaints or concerns regarding housekeeping services promptly and professionally.
- Monitor staff performance, providing feedback and conducting evaluations as necessary.
- Stay updated on industry trends in hospitality, custodial services, and floor care techniques.
Skills
- Proven experience in hotel housekeeping management or a similar role within the hospitality industry.
- Strong knowledge of custodial practices, industrial cleaning techniques, and floor care maintenance.
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Strong leadership abilities with a focus on team development and motivation.
- Attention to detail with a commitment to maintaining high cleanliness standards.
- Effective communication skills for interacting with guests and staff alike.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
This position is essential for ensuring that our guests have a comfortable and enjoyable stay while upholding the reputation of our establishment through exceptional cleanliness and service standards.
Job Type: Full-time
Pay: $10.50 - $12.00 per hour
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Thomasville, AL 36784 (Required)
Ability to Relocate:
- Thomasville, AL 36784: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $12
