What are the responsibilities and job description for the Franchise Hotel - General Manager position at Holiday Inn Express?
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
The Holiday Inn Express & Suites Oro Valley-Tucson North Hotel is located in the heart of Tucson, AZ and is a great location for business and pleasure. We are currently seeking a highly motivated individual for a General Manager. The work environment is fun, challenging, and extremely rewarding for successful candidates.
Your day to day
Make your next career step a giant leap. We're searching for a General Manager to step-up and provide key leadership direction to maximize financial returns, drive people development and empower our team to create memorable guest experiences.
Every day is different at IHG, but you'll mostly be:
- Oversee daily operations of the hotel, including front desk, housekeeping, and maintenance departments
- Manage and coordinate all aspects of catering and banquet events
- Ensure high-quality food production and service in the hotel's restaurant and bar
- Develop and implement strategies to increase revenue and profitability
- Monitor guest satisfaction and address any concerns or issues promptly
- Train, supervise, and evaluate staff members to maintain high standards of service
- Collaborate with other department managers to ensure smooth operations and guest satisfaction
- Maintain inventory levels and order supplies as needed
- Must be able to lift 25-50 lbs.
- Experience:
- Previous experience as an assistant manager or general manager in the hospitality industry is required
- Familiarity with hotel management software systems
- Excellent leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Proven track record of achieving financial targets and delivering exceptional customer service
What we need from you
- Hotel management: 2 years (Required)
- Customer service: 5 years (Preferred)
- Hotel: 4 years (Required)
- Other languages (Preferred)
- Driver's License (Required)
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
