What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express?
Front Desk Agent
Madison, OH
Holiday Inn Express is currently seeking a part-time Front Desk Agent to service their Madison, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.
Schedule:
- 3PM - 11PM shift
- Weekend availability is a must
The right candidate will have:
- 1 year of Front Desk experience preferred
- Marriott experience preferred
- LightSpeed experience preferred
- Must have flexible availability including holidays and weekends
- Positive attitude and service-minded work ethic
Our Front Desk Agent will:
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
- Manage room bookings in-person, online, and through incoming calls
- Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
- Perform regular bookkeeping duties
- Connect with housekeeping department to ensure guest accommodations are ready
If you are interested in this position, please submit a current resume for consideration!
Discover the perfect winter getaway destination with our ideally located Holiday Inn Express and Suites in Millersburg, providing convenient access to the heart of Amish Country and Roscoe Village. Retreat to our welcoming hotel after a day filled with activities and shopping at Millersburg's charming local artisan shops.
Job Type: fulltime
Schedule:
- Monday to Friday
- Weekend availability
Education: No education required
Work location: On-site
