What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express?
**Job Summary:** We are seeking a Front Desk Agent to join our team in providing exceptional customer service and guest experiences at our hotel. The ideal candidate will have a passion for hospitality and excellent communication skills. **Duties:** - Greet and welcome guests upon arrival - Assist guests with check-in and check-out processes - Handle guest inquiries and provide information about hotel services - Process reservations and cancellations - Manage guest requests promptly and professionally - Assist with night audit procedures as needed - Maintain a clean and organized front desk area **Requirements:** - Previous experience in customer service or hospitality industry preferred - Knowledge of front desk operations and hotel procedures but not necessary as we train - Excellent communication and interpersonal skills - Ability to work flexible hours, including evenings, weekends, and holidays - This position offers the opportunity to work in a dynamic hotel environment, interact with guests from diverse backgrounds, and contribute to creating memorable stays for our visitors. Join our team and be part of delivering exceptional guest experiences.
Job Type: Part-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Nights as needed
- Night shift
Experience:
- Holiday Inn Express: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Pryor, OK 74361 (Required)
Ability to Relocate:
- Pryor, OK 74361: Relocate before starting work (Preferred)
Work Location: In person
Salary : $11
