What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express?
Join Our Team at Holiday Inn Express Grand Forks!
Are you a motivated individual with a passion for hospitality? We’re looking for an enthusiastic Front Desk Agent to join our dedicated team and help create exceptional experiences for our guests. If you thrive in a dynamic, fast-paced environment, we’d love to meet you!
Position: Full Time Front Desk Agent
Key Responsibilities:
- Handle phone inquiries, bookings, and guest check-ins/check-outs using the Opera PMS system.
- Resolve guest concerns promptly, including maintenance issues, with professionalism.
- Maintain cleanliness of public areas and ensure safety, especially during winter months.
- Monitor pool chemical levels to ensure safety and cleanliness.
- Perform laundry duties (washing and folding towels).
- Lend a hand in other departments when needed.
Requirements:
- Strong teamwork skills and reliability are essential.
- Ability to excel in a fast-paced, guest-centered environment.
- Availability for 5 shifts per week, typically Monday to Friday, 7am-3pm, with occasional shifts from 1pm-9pm or 3pm-11pm.
- Willingness to work weekends and holidays as needed.
- A proactive, can-do attitude—ready to take initiative and support the team in various tasks.
What We Offer:
- Competitive pay starting at $16.50/hr (based on experience).
- Paid vacation and holiday pay after one year.
- Flexible scheduling to fit your needs.
- Opportunities for career growth and advancement.
- A supportive, fun, and friendly work environment.
Take the next step in your career!
Apply today to be part of a vibrant team at Holiday Inn Express in Grand Forks. Help us deliver exceptional guest experiences, and build a rewarding career with us!
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are there any certain days of the week and hours you are not available to work?
- Are you available for weekends and holidays when needed?
- Please list any requests off that you will need in the future.
Language:
- English (Required)
Work Location: In person
Salary : $17
