What are the responsibilities and job description for the Housekeeper position at Holiday Inn Express?
Entry position job available! Looking for joyful and enthusiastic people to come join our team! You will be fully engaged with guests on a daily basis. Being comfortable with a computer is a big plus and you will be asked to answer a multi-line telephone system to help guests make or adjust reservations. We provide on the job training and there is always opportunities to make bonus!
Responsibilities
- Complete a daily Check List
- Perform all check-in and check-out of guests.
- Manage online and walk in reservations.
- Provide information about rooms, rates and amenities.
- Verify guest's credit card data and all payment options, reviewing guests' tax exemptions are accurate.
- Respond to Guest’s complaints in a timely and professional manner.
- Communicate with our housekeeping staff to ensure all rooms are clean, tidy and ready for guests to accommodate their needs.
- Ability to stand for long periods of time.
- Achieve hotel goals set by IHG
Skills
- Excellent written and oral communication.
- Attention to fine details.
- Friendly phone mannerisms and skills.
- Customer service experience.
- Excellent communication and organizational skill
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Wichita, KS 67216 (Required)
Ability to Relocate:
- Wichita, KS 67216: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13