What are the responsibilities and job description for the Part Time Guest Service Agent position at Holiday Inn Express?
We are looking for an experienced Part Time Guest Service Agent, that enjoys the fast past environment at the front desk, to work the 3-11 shift Saturday and Sunday. Multi-tasking skills are needed to perform all front desk functions while understanding what will make our guests' experience exceptional. HOTEL EXPERIENCE IS A MUST!
Duties include:
- Elevating the guest check-in experience
- Problem Resolution
- Billing and cashier functions
- Perform checkouts while inquiring about the guests' experience
- Basic cleaning and organizing the front desk and back office
- Restocking the Market
Skills needed:
- Customer Service
- Problem Solving
- Basic Math and Computer skills
- Independent Thinking
- Multi-Tasking
- Reliability and Dependability
*Reliable transportation is a must for this position since the shift ends late at night
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends only
Experience:
- Hotel experience: 1 year (Required)
- Opera PMS: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17