What are the responsibilities and job description for the Weekend Front Desk Agent position at Holiday Inn Express?
Greet and welcome guest in a courteous, professional and efficient manner, both face to face and on the phone.
Efficiently checking guests in and out and providing guests with information regarding hotel facilities and local area restaurants, transportation, entertainment, etc.
Ability to answer phones and make reservations.
Ability to handle and resolve guest complaints and objections in a friendly and positive manner to ensure the best possible experience for our guests and employees.
Maintain, organize and clean work area, lobby and other public areas.
Balances and audits all accounts to ensure they are in balance and records all balances on the Daily Operations Report
Candidates should be responsible, dependable and able to work independently and in a team environment.
Position requires the ability to stand for long periods of time, bending, lifting, and reaching.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
Work Location: In person
Salary : $16
