What are the responsibilities and job description for the Pool Attendant position at Holiday Inn Fargo?
As Pool Attendant, you play an important role in ensuring that our guests safely enjoy our Shipwreck Bay Playland. You maintain the pool area by ensuring it is clean and well-stocked. As Pool Attendant, you are not a lifeguard; however, you may be the first responder in emergency situations and must be willing to become CPR certified. This is a part time position with a flexible schedule and ability to add hours based on your flexibility and job performance. We have great growth and cross training opportunities for someone looking to try something new or even find a new career!
RESPONSIBILITIES
- Ensure pool area is clean and towels are stocked.
- Monitor the pool area and enforce safety regulations; may be a first responder in emergency situations.
- Maintain cleanliness of pool decks by straightening and stacking chairs and removing used towels and trash.
- Serve food and beverages to pool guests.
- Bus tables after guests have finished their food and beverages.
- Identify and report defects throughout the pool area; report any maintenance issues to the engineering department.
- Provide guests with the finest quality of service at all times in a warm and enthusiastic manner.
- Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner; escalate complaints to management when necessary.
QUALIFICATIONS
- Knowledge of customer service and pool safety practices.
- Excellent communication and customer service skills.
- Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
- Able to work in a fast paced environment.
- Able to prioritize, organize, and manage multiple tasks.
Benefits:
- 401K with company matching
- Paid Time Off – starts accruing on your first day
- Growth and development opportunities
- Hotel Discounts worldwide
For full time team members:
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
