What are the responsibilities and job description for the Weekends only Busser/Food Runner position at Holiday Inn Grand Rapids Downtown?
Job Description
Summary: The Restaurant Cashier/Host’s primary responsibility is to greet guests, take reservations, and seat all guests, cashiering for the restaurant while following excellent service standards at all times.
- Report to work on time and when scheduled.
- Greet every guest and Associate with eye contact and a sincere, friendly smile; Use guest names at every opportunity.
- Take pride in presenting a professional image; adhere to grooming and personal appearance policy.
- Understand the importance of and adhere to excellent Service Standards.
- Takes reservations correctly, with all information completed including phone numbers, name, and size of party.
- Alert Manager and service personnel of special instructions (i.e. birthdays, anniversaries, etc.).
- Greet all guests and escort them to their tables, including informing server of new table and guest name.
- Help control flow of restaurant by giving reasonable seating assignments and help servers when necessary.
- Provide guest with specials and full menu understanding.
- Perform callbacks, confirmations, and faxes in accordance with restaurant reservations.
- Attend all pre-shift meetings and prepare stations for the day, including keeping a menu par.
- Greet guests when entering restaurant; thank guests as they leave.
- Accurate and careful use of the Point of Sales system.
- Perform all opening, running, and closing duties in the restaurant
- Provide cashiering services to the restaurant, handling money or credit cards with honesty.
- Take pride in providing exceptional service to guests, coworkers, and supervisors.
- Communicate effectively with guests, coworkers, and supervisors; works well with a team and shares resources with others.
- Has a cheerful, upbeat attitude and naturally shares optimism with guests, coworkers, and supervisors.
- Thrives in a fast-paced environment and works at a quick, steady pace to accomplish task in an efficient and timely manner.
All applicants are required to pass pre-employment background & drug screening
Applications also available on our website at www.higrdt.com
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 4 – 16 per week
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Grand Rapids, MI 49504 (Required)
Ability to Relocate:
- Grand Rapids, MI 49504: Relocate before starting work (Required)
Work Location: In person
Salary : $14
