What are the responsibilities and job description for the Housekeeping Inspector position at Holiday Inn Oceanfront?
The Holiday Inn Oceanfront on 67th street in Ocean City MD is looking for an experienced Housekeeping Inspector who understand the industry's best practices and applies them to every aspect of their work . We are a busy 216 room hotel that is open year round. You must have the qualifications listed below along with the ability to provide great customer service in a fast paced environment.
HOUSEKEEPING INSPECTOR DUTIES AND RESPONSIBILITIES:
- Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed)
- Complete work orders, as needed
- Assist in training new Room Attendants, as needed
- Respond to special guest requests in a timely, friendly and efficient manner
- Responsible for the day to day of their assigned floor.
- Responsible for the cleanliness of the rooms.
- Ensure that all rooms are cleaned for arrival.
- Ensure all policies and procedures including OSHA and Health Department Guidelines are being followed.
- Provide guidance and motivation to achieve optimal team performance.
- Responsible for re-training team members if/when cleanliness concerns arise.
- Resolves guest complaints and ensures guest satisfaction.
- Complete reports and projects as assigned by the Housekeeping Manager.
- Works closely with other departments such as Front Desk, Reservations, and Maintenance.
- Performs other incidental and related duties as required and assigned.
- Housekeeping, experience in an Inspector/supervisor role at a high-occupancy resort is preferred.
- Passion for Guest Service, eye for cleanliness, innovation and attention to detail.
- Exceptional written and verbal communication skills.
- Computer proficient
· Inspect clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
- Responsible for achieving and exceeding the guest satisfaction score.
Please email your application or resume to apply.
Job Type: Full-time
Salary: $16.50 to $18.00 /hour
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Ocean City, MD 21842 (Required)
Ability to Relocate:
- Ocean City, MD 21842: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18