What are the responsibilities and job description for the Airport Shuttle Driver position at Holiday Inn Orlando International Airport?
Come join our dynamic team at the beautiful Holiday Inn & Suites Orlando Airport Hotel (5750 T. G. Lee Blvd)!
-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
The Shuttle Driver is responsible for providing attentive, courteous, and efficient transportation assistance to all guests during check-in, throughout their stay, and at checkout. CDL not required.
Education & Experience:
- Experience in a hotel or a related field preferred.
- High School Diploma or equivalent required.
- Must have a clean Motor Vehicle Driving history in order to be considered for employment as a van driver.
Physical Requirements:
- Flexible and long hours sometimes required.
- Physical, intensive work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Mental Requirements:
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to work well in stressful, high pressure situations.
- Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must maintain composure and objectivity while under pressure.
Essential:
- Transports guests to and from hotel.
- Assists with luggage to and from guest rooms.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
- Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
- Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Be familiar with all in-house groups.
- Have knowledge of emergency procedures and assist as needed.
- Use proper two-way radio etiquette at all times when communication with other employees.
- Explains features of guest rooms to guests.
- Calls taxi’s for guests.
- Ensures routine maintenance is performed on Company owned vehicles.
- Maintain a clean work area.
- Attend meetings/training as required by management.
- Perform other duties as required by management.
