Pm shift Restaurant / Room Service Server

Come join our dynamic team at the beautiful Holiday Inn & Suites Orlando Airport Hotel (5750 T. G. Lee Blvd)!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts

Barista Server

Looking for somebody to work in the early morning hours as a Barista and breakfast/room service server. Be ready to help our guests wake up with serving coffee and grab & go breakfast items until full breakfast hours start. Must be independent and good at multi tasking.

Education & Experience:

High school diploma or equivalent and/or experience in a hotel or a related field preferred

Physical Requirements:

• Flexible and long hours sometimes required.

• Light work – Exerting up to 30 pounds of force occasionally, and/or up to 15 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

• Must be able to maneuver throughout the dining area while carrying full trays of food and beverages.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results.

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work and understand financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS

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Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

• Have a thorough knowledge of menus and current specials in applicable outlets.

• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

• Ensure that all tables and side stands are kept stocked, tidy, and clean.

• Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).

• Breakdown trays of soiled dishes and linen in the dish-room according to established standards.

• Answer the telephone according to standards.

• Be familiar with fire extinguishers, locations and know how to use them.

• Set-up and break down buffet.

• Replenish buffet items as needed.

• Deliver food to Restaurant Floor or Banquet Rooms.

Marginal:

• Attend meetings/training as required by management.

• Perform other duties as requested by management.