What are the responsibilities and job description for the Security Officer position at Holiday Inn & Roberts Center?
JOB DESCRIPTION
Security Officer
Reports to: Chief Engineer
Classification: Non-Exempt
Job Type: Part Time/Full Time
Location: Holiday Inn Roberts Centre
Security Operations Center (SOC) Officers are needed to adhere to established security operating procedures (SOP) and assist with maintaining a safe and secure environment for the Holiday Inn Roberts Centre. Security Officers must be able to work independently, as part of a team and must possess extraordinary customer relation skills.
Primary Responsibilities:
• Ability to be trained, comprehend and operate the latest Computer equipment. (Computer competency required – ability to utilize computers/technology efficiently)
• Accurately communicate pertinent information to staff, security personnel and management
• Provide courteous, respectful and pleasant interactions with guests
• Possess a valid driver’s license and have a satisfactory driving record (required to operate company owned vehicles)
• Be capable of conducting extended foot patrols
• Prepare computer-based shift activity reports, document incident reports and maintenance request reports
• Handle emergency response in accordance with established procedures
Qualifications, Education, Experience, Skills, and Abilities:
• High School Diploma or G.E.D.
• Ability to pass a Background Check
• Clear and concise verbal and written communication skills
• Must have reliable transportation
• Professional Demeanor and Appearance
• High Level of Integrity/Strong Work Ethic
• Attention to detail
- Assists with Maintenance and Guest Services Requests
- Assists with minor IT Issues in the event of a power failure
- Assists with maintaining the appearance and reputation of the hotel
- Address noise complaints and guest safety issues
