What are the responsibilities and job description for the House Person position at Holiday Inn Stone Oak San Antonio?
Sincere Hospitality is actively hiring for a House Person
Who we are
Sincere Hospitality is a hospitality management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.
Who you are
As a House Person, your role is essential to the comfort and satisfaction of hotel guests by ensuring cleanliness and order in both public and employee areas. Reporting to the Executive Housekeeper and General Manager, you are expected to maintain the hotel's cleanliness standards and contribute to a welcoming atmosphere for guests.
Your main responsibilities include greeting guests in a friendly, professional manner and ensuring the cleanliness and sanitation of areas such as lobbies, hallways, restrooms, and employee spaces. You will also assist with setting up meeting spaces for corporate meetings and group events, ensuring that all arrangements meet the needs of the guests. Additionally, you will keep housekeeping closets and carts stocked and organized, while following established safety and cleaning protocols. It's important to respect guest privacy and handle requests and complaints promptly and courteously.
You will collaborate with other departments like front desk and maintenance, ensuring timely completion of tasks and addressing any issues that arise. Your role also involves stocking public areas with amenities and linens, reporting maintenance problems, and ensuring that areas are properly prepared for guests. You'll need to be adaptable and responsive to guest needs, prioritizing tasks based on traffic or special requests.
Performance will be evaluated based on your ability to complete tasks efficiently while maintaining quality standards, as well as your communication skills, attendance, and ability to meet cleanliness and guest satisfaction goals. Your contribution to keeping public areas clean and addressing issues quickly plays a crucial role in the overall guest experience.
Ideal candidates are reliable, physically capable of performing the required tasks, and comfortable working independently. You must be available to work weekends and holidays.
Benefits
We are proud to offer competitive wages and the following benefits for full-time and part-time employees :
- Vacation and Paid Time Off
- Hotel discounts at brand properties
- Holiday Pay for worked holidays
- Birthday Pay : A full paid day on your birthday!
- Referral bonuses
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer : This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.
Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Salary : $14