What are the responsibilities and job description for the Night Auditor position at Holiday Inn & Suites San Mateo-San Francisco?
Overview
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path
Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager
Your Focus
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into the BRAINS network.
- Check guests in/out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training required.
- Computer knowledge/Excel and arithmetic skills required.
- FSD is a plus, required within 90 days of employment.
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
This San Francisco Airport Hotel is near it all. Here in San Mateo, CA, our hotel's guests can easily get to all the attractions and businesses of the San Francisco Bay area. In addition, a free shuttle runs between San Francisco Airport (SFO) and the Holiday Inn® & Suites San Mateo - San Francisco SFO.
This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting space is available in three rooms, so you can host your next event with us. Since we're near SFO, the hotel is moments from Tech, Pharmaceutical, and Corporate, too.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
