What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn & Suites, Wolfchase Galleria?
Description
The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. We need you to be you by being natural, professional and personable in the way you are with people, get ready by taking notice and using your knowledge so that you are prepared for anything, show you care by being thoughtful in the way you welcome and connect with guests, and take action by showing initiative, taking ownership and going the extra mile.
Requirements
- High School Graduate or General Education Degree (GED).
- One to two years previous customer service experience.
- Basic computer skills required.
- PMS experience preferred (Opera, Visual Matrix, OnQ, etc.).
- Schedule flexibility (able to work am and pm shifts with full daily availability).
Apply online:
https://secure.jobappnetwork.com/apply/c_fusion/l_en/Guest-Services-Representative--Holiday-Inn-Hotel-job-Memphis-TN-US-6153279.html
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: No less than 30.00 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Required)
Experience:
- Hotel: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Relocate:
- Memphis, TN: Relocate before starting work (Required)
Work Location: Multiple locations
Salary : $14