What are the responsibilities and job description for the Host/Cashier position at Holiday Inn & Suites, Wolfchase Galleria?
Job Description:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Work in the morning hours from 5:00 AM to 11:00 AM to successfully carry out all duties.
- Cook all breakfast foods to satisfaction.
- Responsible for knowing brand standards and ensuring that the breakfast area and experience meets and exceeds brand standards.
- Must be outgoing and personable, seeking to garner guest feedback, resolve issues and make manager aware of any issues discovered.
- Interact with every guest encountered in a positive manner.
- Maintain a supplies inventory for all breakfast related items.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintains working relationships with all departments.
- Maintain a clean working environment.
- Aggressively seeks to discover and resolve guest issues quickly, efficiently and courteously.
- Maintain positive guest relations at all times.
- Wears the proper uniform at all times.
- Uphold the hotel’s commitment to genuine hospitality.
- Place orders for food and cooking supplies if necessary.
- Ensure implementation of all hotel policies and house rules.
- Attend monthly department meetings and training sessions as necessary.
- Anything that contributes to a positive culture and the success of the hotel.
- Other duties as assigned.
Job Types: Full-time, Part-time
Pay: From $16.18 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Physical Setting:
- Bar
- Casual dining restaurant
- Fine dining restaurant
Shift:
- Day shift
- Morning shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $16
