What are the responsibilities and job description for the Front Desk Clerk position at Holiday Inn - West Yellowstone?
Compensation: $15.00 - $17.00 / hour
The opportunity
Delaware North Parks and Resorts is hiring full-time Front Desk Clerks to join our team at Holiday Inn in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$15.00 – $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Friends and family discount on IHG room rates
- 50% off meals and electric bike rentals
- Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
- Referral bonus earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life in West Yellowstone
Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nations first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.
- Shared apartments/rooms available for $85/ week
- Housing costs include utilities and wifi
- Coin-operated laundry on-site
- Free weight room available
- Free use of Holiday Inn pool
- Holiday Inn associates qualify for IHG employee discounted room rates- Rates vary depending on booking location and availability
- Access to tons of outdoor activities including:
- Exploring the 2.2 million acres of Yellowstone National Park
- Visiting nearby hot springs, geysers, and hotpots
- Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Day shift
Evening shift
Holidays
Weekends
Event based
Overtime as needed
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Salary : $15 - $17
