Barista / Cashier

Job Overview
We are seeking a passionate and dedicated Barista / Market Associate to join our team. In this role, you will be responsible for crafting high-quality beverages while providing exceptional customer service in a café and market environment. Your ability to connect with customers and create a welcoming atmosphere will be key to our success.

Responsibilities

• Prepare and serve a variety of coffee and tea beverages according to established recipes and standards.
• Maintain cleanliness and organization of the café, including workstations, equipment, and dining areas.
• Provide outstanding customer service by greeting customers warmly, taking orders accurately, and addressing any inquiries or concerns.
• Operate the POS system efficiently for processing transactions and managing cash flow.
• Manage time effectively during busy periods to ensure timely service without compromising quality.
• Collaborate with team members to maintain a positive work environment and support each other in daily tasks.

Skills

• Strong customer service skills with the ability to engage positively with guests.
• Experience in food preparation is preferred, along with knowledge of food safety practices.
• Proficiency in using POS systems; familiarity with Aloha POS is a plus.
• Excellent time management skills to handle multiple tasks efficiently during peak hours.
• Basic math skills for handling transactions and managing cash accurately.
• Previous experience in the café or retail environment is advantageous but not required.

Requirements

• You enjoy working with all types of people from all walks of life
• You have the ability to multi-task and work in a fast-paced area is a must
• You must be able to work weekends and holidays
• You ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• You welcome and acknowledge all guests according to company standards
• You speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards.

Physical Requirements for this Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Join us as we create memorable experiences for our customers through quality beverages and exceptional service!

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Wrightsville Beach, NC 28480 (Required)

Ability to Relocate:

• Wrightsville Beach, NC 28480: Relocate before starting work (Required)

Work Location: In person

Salary : $11