What are the responsibilities and job description for the Night Audit position at Holiday Inn?
As Night Audit, you uphold a positive, productive demeanor to support the hotels front and back office including customer service, record keeping, telephone operations, reservations, and other related activities. You are enthusiastic about an efficient execution of accounting tasks related to the front office, audit, and reservations departments.
Job Responsibilities:
- Accurately complete all audit work including balance of posted cash, restaurant revenues, hotel revenue and credit cards
- Complete all daily revenue reports and alert Front Office Manager of all discrepancies
- Communicate with other departments, including sending and receiving regularly scheduled reports
- Contact on property security as needed to handle disturbances
- Coordinate guest needs with maintenance and housekeeping departments
- Receive and route incoming telephone calls in an efficient, friendly manner
- Accurately post charges to guest accounts
- Efficiently check-in or check-out guests as needed
- Maintain the confidentiality of proprietary company information, including but not limited to, hotel performance statistics, information about agreements with clients, information about prospective business, hotel financial information and employee personal and salary information throughout and after employment by the hotel
- Be knowledgeable on hotel safety, security, and emergency procedures
- Maintain the security of guest room and administrative keys
- Follow 4 Keys service standards, standard operation procedures, and safety standards
- Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities
- Follow safety and security procedures
- Work cohesively with co-workers and all departments as part of a team
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations
- Adhere to attendance and reliability standards
- Follow all additional duties as assigned by management
Work Hours
- Will be required to work flexible scheduled shifts based on business needs
- Scheduling includes holidays, nights, and weekends depending on hotel events and functions
Experience and Education:
- High School diploma/GED required
- Hospitality experience preferred
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
- Ability to bend and twist, push and pull, stoop, and kneel
- Ascend and descend a ladder
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: humanresourcesteam@martinresorts.com.
KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
