What are the responsibilities and job description for the Room Attendant position at Holiday Inn?
Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Cleaning the windows and balcony.
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
- Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.
Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
- Prior housekeeping experience desirable
- Must be able to communicate in English
- Must have the ability to clean rooms during an eight hour working day
- Self-starting personality with an even disposition
- Ability to meet standards of appearance
- Can communicate well with guests
- Flexible schedule
QUALIFICATION STANDARDS:
Education: High School graduate or equivalent preferred.
Experience: Previous experience in the service industry a plus.
PHYSICAL REQUIREMENTS:
Frequency Key:
Never = 0 hrs.; Rare = up to 1 hr.; Occasional = 1-3 hrs.; Frequent = 3-6 hrs.; Constant = 6-8 hrs.
Sitting - Rare
Standing - Constant
Walking - Constant
Climbing stairs - Rare
Crouching/Bending/Stooping - Constant
Reaching - Constant
Grasping - Constant
Pushing/Pulling - Constant
Near Vision - Frequent
Far Vision- Frequent
Hearing - Constant
Talking - Constant
Smelling - Occasional
Lifting/Carrying – up to 50 lbs. - Occasional
Travel - Rare
NOTICE:
Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.
Job Type: Full-time
Pay: $16.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Are you available to work weekends?
Ability to Commute:
- South Plainfield, NJ 07080 (Required)
Work Location: In person
Salary : $16
