General Manager

LOOKING FOR SECURITY AND OPPORTUNITY? BOWLING IS RECESSION PROOF!

COME HAVE 65 MORE YEARS OF FUN WITH HOLIDAY LANES IN BOSSIER CITY, LOUISIANA. We are looking for the right LEADER to take our operations to the next level. We are set for GROWTH in our updated state of the art facility.

Our GENERAL MANAGER role requires leadership, technical and financial skills to manage a 40-member crew and a $3 million budget in a fast-paced 7-day a week environment. We have:

• 38 lanes of bowling with Brunswick SYNC scoring and GS-X Pinsetters
• Full-service food and beverage with dining room, patio, lounge and concourse bar
• 50 game arcade and redemption store with debit card systems
• High tech integrated systems for bowling and café POS and operations
  
  
  

Holiday Lanes is family owned and was awarded a historical marker by the state of Louisiana for continuous service to the community since 1960! Our crew wants, gets and has the capacity to fulfill on our core values:

• #UpToSomeFun
• Best Guest Service (make their day)
• We listen, we care
• We are all in!
• The real deal since 1960!
  
  
  

BENEFITS

• $50,000 - 100,000 starting salary commensurate with experience and maturity
• Blue Cross Blue Shield health, vision and dental coverage paid 75% by Company
• Term life with AD&D paid by the Company
• 401(k) with 100% match on 3% and 50% match on next 2%
• Vacation, personal time
• In house discounts
  
  
  

QUALIFICATIONS

• Education or experience in customer service and management which indicates the ability to handle the demanding requirement of this job
• Experience with food and beverage operations and customer service is a big plus
• Sales and marketing acumen to notice opportunities the company should consider
• Computer proficiency to work with technical support to resolve systems issues
• Software proficiency to use current systems including email, texts, Word, Excel, internet services
• Mathematical skills to understand cost ratios, and financial functions integral to the job
• Solid integrity to hold firm to policies and procedures and to recognize when they may need to be negotiated with the Owner
• Problem-solving and efficiency-oriented way of thinking
  
  
  

Responsibilities

Management

• Advanced communication skills, ability to listen to and respond appropriately to customers, vendors, crew
• Recruits, trains, evaluates, terminates management level crew
• Plans, schedules, assigns and directs all work in a smart and fair manner without favor
• Understands and models the fish philosophy throughout the center (look this up)
• Resolves guest issues at a 5-star level
• Communicates and motivates crew to meet or exceed center goals
• Assures compliance with all local, state and federal laws, health and safety rules and regulations
  
  
  

Financial

• Understands and responds to financial data including sales reports, financial statements, inventory counts, costs of sales and payroll ratios
• Upholds high standards of integrity with all crew to protect the assets of the company
• Accountable for meeting or exceeding financial goals
• Keeps records up to date and accurate
  
  
  

Technical

• Acquires a functional understanding of all systems of software and hardware including bowling systems, POS systems, debit card arcade systems, telephone systems, computer networks
• Acquires a functional understanding of all facility systems including electrical, air conditioning, plumbing systems, roofing systems, kitchen systems, pinsetters and calls for appropriate repairs and upgrades as needed