What are the responsibilities and job description for the Food Attendant/Cashier position at Holiday Resort Orlando Suites Waterpark?
Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction.
Essential Job Functions
- Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
- Process financial /guest transactions in an accurate, efficiently, and timely manner
- Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
- Follow food and beverage preparation and usage instructions to minimize waste.
- Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
- Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
- Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
- Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
- Complete pre, running, and post shift side-work requirements
- Ability to multi – task with the needs of the business
- Know all pricing, promotions, and discounts that apply to pricing
- Knowledge of all amenities to properly transact and deliver to its completion
- Adheres to appearance, hygiene and uniform standards
- Responsible for opening, closing and running duties of cash handling policies and cash out process
- Adhere to all internal controls, policies, and procedures
- Attend all department and pre shifts meetings.
Position Requirements
High School Diploma or GED. 1 year of cash handling, and food preparation experience.
- Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English.
- Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department.
Work Environment and Context
- Must be able to work standing for long periods of time and be able to handle stressful conditions.
- Must be able to lift 50 lbs.
- May be required at times to work holidays and/or weekends
Job Type: Full-time
Work Location: In person
