What are the responsibilities and job description for the Retail Operations Manager position at Holiday Station Stores - Workday?
Job Description:
">We are seeking a highly motivated Store Team Lead to join our team at Holiday Station Stores - Workday. This role involves managing store operations, leading a team, and delivering excellent customer service.
Main Responsibilities:
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- Lead a Team: Supervise store employees, perform shift duties, and assume Store Manager responsibilities as needed. ">
- Manage Store Operations: Maintain a clean and organized store environment, including fuel consoles, lottery machines, money order machines, and telecom transactions. ">
- Improve Sales: Ensure accurate and efficient shift sales, troubleshoot daily close-out analysis, and maintain cash, sales, payroll, and inventory control records. ">
- Enhance Customer Experience: Provide exceptional customer service by assisting with purchases, answering questions, and resolving issues in a professional manner. ">
- Maintain Security: Maintain a safe environment for employees and customers, reporting incidents to the Store Manager. ">
Requirements and Qualifications:
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- Education: High school diploma or equivalent, plus 6 months to 1 year of retail and management experience. ">
- Knowledge: Basic business and customer service principles, including planning, organizing, resource management, and leadership skills. ">
- Skills: Ability to accurately operate various equipment, including cash registers, scanners, hot or cold beverage dispensers, and other machines or tools. ">
- Physical Abilities: Stand and/or walk for an entire shift, grasp, reach, and manipulate objects with hands, and climb a ladder to store and retrieve materials. ">
Estimated Salary: $52,500 per year.
Salary : $52,500
