What are the responsibilities and job description for the Sales and Customer Experience Associate position at Holiday Station Stores - Workday?
**Job Summary:**
We are seeking a highly motivated and customer-focused Sales and Customer Experience Associate to join our team at Holiday Station Stores. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
About Us:
Holiday Station Stores is a leading retailer of convenience products, offering a wide range of services and amenities to our customers. Our stores are committed to providing fast and friendly service, ensuring that every customer has a positive experience.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Drive sales growth through upselling and cross-selling opportunities, maintaining a high level of product knowledge.
- Maintain a clean and organized store environment, including the front counter, sales floor, and stockroom.
- Work effectively as part of a team, supporting colleagues and contributing to a positive store culture.
- Participate in training and development programs to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent required; some college or relevant work experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to lift up to 30 pounds from ground to overhead, with frequent bending and twisting.
- Eye-hand coordination and visual acuity, with the ability to perform tasks requiring manual dexterity.
- Familiarity with basic computer systems and software applications.
Benefits:
- Competitive hourly rate and opportunities for advancement.
- Comprehensive training program, including on-the-job training and classroom instruction.
- Flexible scheduling, with opportunities for part-time or full-time employment.
- Employee discounts on merchandise and services.
- Opportunities for career growth and professional development.
