What are the responsibilities and job description for the Administrative Manager - Hospice position at Holisticare Hospice?
Overview
Join our Holisticare Hospice team as an Administrative Manager and be at the heart of our hospice agency's daily operations. You will play a crucial role in seamlessly coordinating various tasks, from welcoming new team members through onboarding to ensuring smooth payroll processing. This is your opportunity to make a meaningful impact on our organization and help us provide exceptional care to those in need.
Who we are:
At Holisticare Hospice, we take immense pride in being a premier provider of end-of-life care. Our mission-driven and patient-centric approach sets us apart, and we are rapidly expanding. This is more than a job; it means embarking on a fulfilling career with a meaningful purpose, surrounded by a supportive team culture that truly values your contributions.
Our commitment to our colleagues is unwavering, and we offer an exceptional compensation package and industry-leading benefits, including:
- Comprehensive Health, Dental, & Vision Insurance
- Company matching 401(k) to secure your future
- A generous time-off package with 15 days of PTO & 10 Holidays
- Tuition Reimbursement & Certification Assistance to support your professional growth
- Wellness & Discount Programs to help you lead a healthy and balanced life
- Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
Responsibilities
- Build a Strong Administrative Team: Take the lead in recruiting and training administrative staff, providing feedback and guidance to enhance agency performance and foster effective communication through administrative policies.
- Drive Operational Excellence: Collaborate with managers to compile critical information and reports that assess operational effectiveness. Ensure materials are well-prepared for staff and IDG meetings, contributing to our organization's success.
- Maintain Compliance: Be the guardian of our human resources records, meticulously auditing them for all employees, volunteers, Medical Directors, and contracts in strict accordance with company, state, and federal guidelines.
- Precision Documentation: Maintain, reconcile, and audit Medicare and Medicare private insurance documents for certification and recertifications. Handle financial authorizations from private insurance companies and coordinate Face-to-Face visits to support our patients effectively.
- Resource Preparation: Prepare admit packs, training folders, and marketing materials, contributing to our growth and success.
- Financial Stewardship: Support, maintain, reconcile, and audit accurate payroll practices, ensuring that our team is compensated accurately and on time.
Qualifications
- Associate degree required, Bachelor's degree preferred, or in lieu of degree, eight (8) or more years of experience may suffice
- Minimum three (3) years' experience with clerical/administrative duties is required with experience in Hospice and/or a related healthcare field being required.
- Demonstrated ability to supervise and direct professional and administrative personnel.
- Knowledge of business management, governmental regulations, and Medicare Conditions of Participation standards.
- Must be able to work flexible hours and travel between offices and facilities if necessary.
- Must be computer proficient in typing and Microsoft Excel, including background in EMR.
