What are the responsibilities and job description for the Revenue Management Ops Analyst position at Holland America Group?
Job Description
The Revenue Management Operations Analyst assesses sailing performance and revenue metrics to determine optimal pricing programs, maximizing revenue growth and occupancy. This role supports the development, enhancement, management, and implementation of Revenue Management pricing promotions and programs, specializing in maintaining the business's pricing model. This incumbent provides ongoing market segment analysis to optimize revenue and maintain demand levels, driving sustainable and profitable revenue growth through effective demand prediction and price optimization.
Essential Functions :
- Supports key strategic programs, including mass market, casino, interline, select agent, net rates, and past guest offers, by leveraging analytical methods and processes to maximize ticket revenue, enable better decision-making, achieve strategic objectives, and improve efficiencies.
- Develops, enhances, and implements pricing promotions and programs to optimize revenue opportunities for CCL's fleet.
- Facilitates cross-departmental collaboration with business partners to effectively implement pricing promotions and programs.
- Evaluates the effectiveness of pricing programs and plans. Develops procedures for continuous review and adjustment of pricing promotions based on internal strategy and competitive landscape changes.
- Collaborates with various business units to streamline and automate daily tasks, enhancing business effectiveness and efficiency.
- Acts the internal subject matter expert for system enhancements and troubleshooting, including customer and travel partner-facing applications. Resolves issues related to offers and pricing within internal reservation systems (Navigator, carnival.com and GoCCL.com) and communicates findings clearly and concisely.
- Collaborates with the Revenue Management team to support setup and pricing management activities.
Qualifications :
Knowledge, Skills & Abilities :
Physical Demands : Must be able to remain in a stationary position at a desk and / or computer for extended periods of time.
Travel : 0-25% of shipboard travel / 0-25% of shoreside travel
Work Conditions : Work in a climate-controlled environment with minimal safety / health hazard potential.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :
Cost-effective medical, dental and vision plans
401(k) plan that includes a company match
Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
LI-Hybrid
LI-GS1
About Us
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties / functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and / or international law.
https : / / www.dol.gov / sites / dolgov / files / WHD / legacy / files / fmlaen.pdf
https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf
https : / / www.dol.gov / sites / dolgov / files / WHD / legacy / files / eppac.pdf
https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
