What are the responsibilities and job description for the HAL - Photographer - Alaska (Seasonal) position at Holland America Line?
Description
You must be a US citizen/resident and hold a valid Passport in order to be considered for this position. The Alaska season is from April 2nd - October 7th.
Welcome! If you are a photographer who is interested in seeing the world while doing what you do best, we have an exciting opportunity to share with you, as a member of our Photography Team.
The person selected for this role will help create lasting, positive memories for our guests by taking photos at various places onboard and at many of our exciting port destinations.
If this opportunity interests you, read on!
Key Responsibilities
Image production
- Responsible for capturing images in portrait stations, events, decks, dining rooms & gangways
- Responsible for maximizing individual image counts and image quality to reach performance goals
- Willing to animate mascots and costumes inside/outside the ship for photo shoots, engaging guests with lively energy and enthusiasm
- Cover all photo events as deemed necessary by the Photo Manager
Customer Service
- Demonstrates excellence in providing positive customer service to guests and crew.
- Fosters a culture of good customer service with the photo team.
- Aims to resolve customer service challenges onboard to reach an amicable resolution with guests before disembarking the ship
Gallery Sales & Promotion
- Deliver excellent customer service while handling sales of photo and retail items and dealing with guest requests and minor complaints
- Interacts with every passenger, observing and identifying passengers’ preferences and adjusting service, accordingly, anticipating passengers’ needs, and engaging in conversation
- Thoroughly understand the HAL product and Photo-Video operations, products, and services
- Promote and make client bookings for Black Label and Premium studio photo sessions
Professional Development
- Receptively listens to and conscientiously acts upon feedback from management
- Participates productively in training and staff meetings with management.
- Ensures image quality standards are met
Equipment Maintenance
- Takes accountability for correctly protecting issued equipment and company assets as directed in the policies and procedures
- Photographers will be financially responsible for any negligent loss or damage to inventoried equipment that has been assigned them
- Constantly ensures that equipment is always used and maintained correctly and that any malfunctions or breakdowns are timely resolved
Safety, Rules & Regulation
- Maintains safe working practices within the department and is knowledgeable in all aspects of safety on board the ship regarding the continued safety of the crew and guests
- Government Regulations: The Photo manager must comply with US Customs, Immigration and USPH regulations
Personal Qualifications
- United States citizen/resident with a valid Passport
- Formal photography education and training preferred
- Two years of event photography experience, including experience shooting portraits in large event settings
- Advanced knowledge of Photoshop, Darkroom & Centrics
- Basic working knowledge Outlook, Excel and Word
- Effective English communications skills including both written and verbal skills
- Organized & responsible, always project a professional image
- Creative thinker, ready to think outside the box
- Demonstrates the capacity to motivate and encourage teams
- Team player who lives & shares positive attitude
- Must be willing to work in inclement weather
- Must be willing to work a full 6-month contract
The Good Stuff/ Why Work for Us?
- Enjoy working in Alaska's beautiful landscape
- Seasonal opportunity - great way to spend your summer
- Competitive salary
- Professional camera equipment provided onboard
- Free onboard accommodation and meals
- Free flights to and from the vessel
- Free medical coverage while on assignment
- Free uniforms (shoes not included)
- Learning and development opportunities
- Develop your craft
- Enhance your portfolio
About Holland America Line
Holland America has been showing guests the world’s rare and renowned treasures for over 150 years. The premium cruise line calls on more than 450 ports in nearly 100 countries across all seven continents and offers itineraries ranging from short getaways to around-the-world Grand Voyages. On board Holland America’s perfectly sized ships, guests will find fresh regional cuisine featuring locally sourced ingredients while enjoying the cruise line’s award-winning, personalized service. Once the sun goes down, they’ll have their pick of music venues boasting some of the most recognizable names in the industry: B.B. King’s Blues Club; Rolling Stone Lounge; and Billboard Onboard. Holland America is based in Seattle, Washington.
