Security Agent

Best Western Plus Puyallup Hotel

620 South Hill Park Drive

Puyallup, WA 98373

SECURITY AGENT

The Best Western Plus Puyallup Hotel is seeking a Security Agent to join our team. The Security Agent supports general hotel operations throughout the hotel and grounds, responding to guest's needs and ensuring guest satisfaction. They provide superior customer service to guests by maintaining overall safe and secure conditions inside the hotel, outside in the parking lot, and on the property. Assists the front desk in responding to guest needs and requests.

About Us

At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

STATUS

• Full-time
  
  

SCHEDULE

• Variable schedule; Must be available weekends and holidays
  
  

RATE OF PAY

• $24.48 to $26.23 per hour/DOE
  
  

SUPPLEMENTAL PAY

• Individual Incentives and Bonus Programs
  
  

Benefits And Perks

• Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
• Paycheck Advancement Program
• Supplemental Insurance
• Hotel Travel Discounts
• Employee Assistance Program
  
  

For eligible employees

• Insurance - Medical, Dental, Vision, Life and AD&D
• 401(k) Plan with Employer Match
  
  

Qualifications

Knowledge of

• Safety and security standards, practices and procedures.
  
  

Skills and Ability to

• Excellent attention to detail, observation, and recall skills.
• Good verbal and written communication skills. Confidant and positive demeanor to provide leadership as needed in critical incidents. Able to interview witnesses to incidents and write detailed reports.
• Tactful in difficult circumstances. Able to maintain confidentiality regarding guest, employee, and hotel incidents and security matters.
• Acknowledge, understand and abide by company programs, policies, procedures and brand standards.
• Present a professional appearance; wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy.
  
  

Education and Experience

• High school diploma or equivalent.
• Prior hotel and/or security experience desirable.
• Ability to obtain CPR/First Aid certification within 60 days of hire.
  
  

Licenses

• Must possess a valid driver's license and driving record that meets company requirements.
  
  

Physical Requirements

Heavy work: Exerting up to 100 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.

This work requires the following physical activities: hearing, standing, bending, climbing, balancing, lifting, carrying, crouching, kneeling and have a keen sense of visual acuity as required by job.

Position requires frequent walking and physical activities that require considerable use of arms and legs including lifting and carrying heavy objects and climbing stairs.

Drug Free Workplace, Equal Opportunity, E-Verify Employer