What are the responsibilities and job description for the Assistant Manager position at Holliday Food and Sport?
The Assistant Manager is responsible for leading the Holliday Food and Sport stores day-to-day operations in the absence of the Store Manager, and for otherwise supporting the Store Manager in all aspects of running the store.
Summary of Key Responsibilities (include, but are not limited to, the following):
- Maintains a calm demeanor during periods of high volume to keep store operating to standard and to set a positive example for the entire team.
- Delivers outstanding Guest service by maintaining a positive and friendly demeanor and connecting with each and every Guest.
- Consistently uses suggestive selling techniques in order to boost store sales and increase Guest satisfaction.
- Follows all state and federal regulations for gas, alcohol, and tobacco sales.
- Acts with integrity, honesty, and knowledge that promote the culture and values of our Company.
- Follows Company operational policies and procedures, including those for cash handling and safety.
- Maintains regular and punctual attendance.
- Promotes great team work and readily assists with team needs throughout the shift.
- Maintains a clean and polished appearance, wearing the designated uniform.
- Assist in the training of new sales associates of the Holliday Food and Sport team, ensuring excellent customer service.
- Motivate, encourage, and challenge store sales associates.
- Promote and resolve customer complaints, in a timely and professional manner.
- Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
- Maintain quality brand image standards as pass evaluations. .
- Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Monitor cash over/short, inventory shrinkage, and drive offs daily.
- Have the physical ability to perform all duties of a store cashier regularly.
- Understand all information in the daily reporting of store operations.
- Follow and enforce all Company Policies and Established Procedures in the store Operations
- Enforce all Safety and Security Issues and report any and all unsafe conditions.
- Report and process all employee and/ or customer incidents or accidents following company procedure.
Required Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions
- Strong interpersonal and communication skills
- Ability to work as part of a team or individually
Availability Requirements:
- Must have flexible availability for scheduling
- Must be available for both opening and closing shifts
- Must be able to work beyond scheduled hours as business requires
We are the most unique Gas Station, Convenience Store, Hunting and Fishing Shop in Wisconsin! We are your leading fishing and hunting supply outfitter in Central Wisconsin. We feature a wide variety of outdoor gear, freshwater fishing gear, hunting supplies, Guns, Bows and arrows, men’s, ladies and kid’s apparel, sunglasses, and more are all located under one roof.
Pay: Up to $18 / hour
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Paid training
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
Salary : $18