What are the responsibilities and job description for the Store Manager position at Hollie Ray Boutique?
Company Description
Hollie Ray Boutique is a locally owned women's clothing boutique headquartered in Franklin, TN. Our mission is to provide a great shopping experience for our customers by assisting them to find styles that make them feel their best and stay on-trend. We strive to go above and beyond by providing personalized service for each of our customers and by providing great quality items that will last.
Position Summary:
This position is for our downtown Franklin location. As a store manager, you will be responsible for ensuring customer satisfaction at Hollie Ray to increase loyalty, retention, and sales. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities:
- Train employees and monitor operations to ensure customers expectations are exceeded
- Staff and schedule appropriately to control labor costs
- Resolve conflicts that may arise from customers or employees in a professional manner
- Ensure appropriate inventory and ordering systems are in place
- Provides the best customer service that fosters an amazing customer experience each and every time
- Strong desire to learn about the brands we carry and seek out information about new products or brands
- Knowledgeable about the fit and care of the products in order to assist customers with their product questions
- Completes daily / weekly / monthly tasks to maintain a clean, organized, and empowered workspace for everyone.
Qualifications
- College degree or equivalent is preferred.
- Proven experience as a store manager
- Strong organizational skills
- Excellent communication and interpersonal skills
- Strong time-management skills; ability to multi-task, prioritize, and organize
- Pay rate is determined based on experience.
Benefits Perks:
- Generous employee discount of 40% off all full-priced items. Increase discount during first month and pivotal times of the year.
- Overtime pay (1.5 times hourly rate) for hours worked over 40 hours in a weekly payroll session.
- Free early access to your pay through Homebase.
We are looking forward to reading your application!
