What are the responsibilities and job description for the Assistant Manager position at HOLLINS MANAGEMENT?
Job Title: Assistant Store Manager
FLSA Classification: Non-Exempt (Hourly)
Department: Operations
Reports To: Store Manager/Regional Area Manager
Why Join the Rebel Team?
At Rebel Convenience Stores, we’ve spent over 30 years as a family-owned business, focusing on exceptional service and community values. We’re committed to making our stores welcoming places where team members grow and customers return. Join Rebel Convenience Stores as an Assistant Store Manager and bring your leadership and retail expertise to our team! We’re seeking someone with retail experience who’s ready to take on a supervisory role, ensuring smooth operations and delivering top-notch customer service.
Join us for a role filled with spontaneity, opportunities to connect with the community, and plenty of growth potential.
Position Overview
The Assistant Store Manager (ASM) leads and supports store operations, assisting customers and fostering positive connections. ASMs uphold a safe, customer-focused environment, stepping into Store Manager duties when needed. This role requires initiative, strong communication, and organizational skills to consistently provide friendly, professional service.
Key Responsibilities
- Leadership & Support: Assist the Store Manager in directing daily operations and take charge in their absence. Supervise and train staff on equipment, store processes, and customer service.
- Customer Engagement: Greet customers with enthusiasm, assist with purchases, handle complaints tactfully, and build rapport with regular shoppers.
- Store Management: Maintain and organize the store inside and out, ensuring cleanliness, safety, and product stock. Adhere to loss prevention and security protocols to prevent theft and manage transactions accurately.
- Operational Efficiency: Handle inventory, complete reports, and maintain company standards on age-restricted sales and loss prevention policies.
