Demo

Collections Agency - Compliance Director

Hollis Cobb Associates
Myrtle Point, OR Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025
Job Description

The Collections Agency Compliance Director is responsible for the company’s overall adherence to all Federal and State laws related to Hollis Cobb’s operations. This position is independent of the operations and reports directly to the CFO of the organization. Strong working partnerships will be required with Operations, Training, IT, Accounting and Human Resources.

The Collections Agency Compliance Director plans and coordinates operational activities of the company to guarantee compliance with government regulations and client requirements. Performs multiple, centralized Compliance Department activities and directly support the company’s compliance department. Identify, assess, manage and report on the company’s compliance with regulatory, legislative, contractual and risk management.

This is a remote position, with minimal travel. The Compliance Director will lead the weekly compliance management meetings, including keeping records of the agenda, discussion topics and actions required, provide support for the SOC 2 Type 2 Compliance audit, and assist in the preparation of license renewals. This position requires previous experience in proposing new policies and changes to existing policies in response to regulatory changes, business operations, licensing or internal controls.

The Compliance Director must stay informed and communicate new and proposed Federal law changes including CFPB, TCPA, FCRA, HIPPA, and other regulatory changes as well as any state statutes that may affect the debt collection industry, including changes involving medical debt collections. This position requires previous experience managing a team and working in the Compliance field preferably in the Collections or Banking industry; experience managing a nearshore site is a bonus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ensure all policies and procedures are implemented and well documented in the case of an internal/external audit. Provides support during all internal/external audits as requested and required. Research and analyze changes in regulatory and legislative requirements. Performing internal reviews and identifying compliance problems that require formal attention.

Deliver comprehensive but concise reports in a timely manner. Assist with development and management of compliance processes and checklists based on the region of coverage.

Develop risk-management strategies to avoid non-compliance and file compliance reports as needed. Handle telephone inquiries regarding questions on policies and guidelines.

Keep current on the changes in the collections industry. Train and mentor junior team members.

Perform other duties as assigned.

Illinois and Maryland Residents click below for compensation and benefits:

https://www.holliscobb.com/illinois-maryland-residents/

Hollis Cobb is an Equal Opportunity Employer

Company Description

Hollis Cobb Associates Inc. (www.holliscobb.com) is a nationally established (Since 1977) accounts receivable management company based in Duluth, GA. HCA partners with hospitals, physician practices and related industry service organizations to provide a broad portfolio of customizable solutions.

As we grow and evolve, we seek to locate the best talent matching them with opportunities to excel and creating a career where they can foster their skills.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Hollis Cobb is an Equal Opportunity Employer

"Winner - 2023 Best Places to Work in Collections" by insideARM

Hollis Cobb Associates Inc. (www.holliscobb.com) is a nationally established (Since 1977) accounts receivable management company based in Duluth, GA. HCA partners with hospitals, physician practices and related industry service organizations to provide a broad portfolio of customizable solutions. As we grow and evolve, we seek to locate the best talent matching them with opportunities to excel and creating a career where they can foster their skills. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Hollis Cobb is an Equal Opportunity Employer "Winner - 2023 Best Places to Work in Collections" by insideARM

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