Business Analyst

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

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Role: Business Analyst

Rate: The hourly pay rate range for this position is $38.76–$70.09, dependent on qualifications and experience.

Location: St. Paul – local candidates required, hybrid environment

Anticipated Project Start Date: April 21st, 2025

Anticipated Duration: up to one year with the possibility of extension.

Estimated Hours: up to 40 hours per week

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees.

Mandatory Qualifications:

• B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years’ experience)

• 5 years experience in a business analysis role for systems replacement initiatives

• Experience in discovering and documenting current-state and collaboratively architecting future-state processes

• Ability to work independently

Desired Qualifications:

• Experience in the BA role for Tyler Technologies license and permitting platform.

• Experience as a Business Analyst in state, county, or city governments or non-profit sector

• CBAP, PMI-PBA, or other business analysis certification

• Note: bilingual candidates are strongly encouraged to apply.

General Skills & Abilities:

• Knowledge of strategic business analysis processes and techniques; ability to adapt to the needs of the organization.

• Business acumen

• Elicitation skills and facilitation skills

• Organizational design and staffing model analytical skills

• Process modeling skills and process analysis skills

• Negotiation and conflict resolution skills. Ability to influence.

• Proficient in MS Office suite and collaboration tools.

• Has or can quickly earn trust and credibility with stakeholders through empathy, follow through, and transparency.

• Ability to communicate up-down-and-across.

• Analytical, strategic, creative, and systems thinking skills

• Ability to analyze problems and identify/evaluate options.

• Performs at high levels under pressure, even during organizational chaos.

• Coachable; open and receptive to continual feedback

• A diplomatic facilitator, who navigates sensitive conversations with professionalism.

Primary Responsibilities:

• Understands the business drivers and expected business outcomes.

• Builds trust-based relationships with stakeholders.

• Collaborates with key stakeholders.

• Defines approach and performs activities to “discover” and document current-state processes, roles, and responsibilities.

• Develops use cases and develops test scripts.

• Collaborates with vendor’s project manager, RC project manager, and the project team to align requirements with out-of-the-box functionality.

• Determine/define integration with GIS, ECRM, and Finance processes and systems.

• Track and facilitate the remediation of defects (dev/test/prod environments)

• Logs and follows-through to disposition risks, action items, issues, and decisions.

• Develops and submits status reports.

Primary Deliverables:

• Business Analysis Approach

• Current-State Process and Roles/Responsibilities Documentation

• Requirements Documentation

• Future-State Process and Roles/Responsibilities Documentation

• Use Cases

• Test Scripts

• Integration with GIS, ECRM, and Finance processes and systems

• Defect and remediation tracking

• RAID Register

o Risks

o Action items

o Issues

o Decisions

• Status Reports (with hours burndown)

Overview of Environmental Health Department:

Environmental Health is one of seven divisions under Public Health within the Health and Wellness Service Team and advances the county’s vision, mission and goals by working to provide a healthy, safe environment where people can live, work and play.

Programs in Scope:

• Community Environmental Health (CEH)

• Solid and Hazardous Waste Compliance (SW/HW)

Project Objectives

Install new platform in three phases:

• Food, pool, and lodging inspections

• County environmental charges (CEC) charge on residential and commercial garbage hauling

• Solid and hazardous waste compliance

Project Success Factors

• Fully tested and functioning system that meets our needs and the regulated community

• Business analyst understands the needs

• Integration with other county systems

• Integrity of data migration

• Customization only as necessary to meet critical business needs

• Effective communication and stakeholder engagement

In-Scope

• All licensing, permitting, and inspections for compliance for Environmental Health

• Current-state process mapping

• Minimal custom development

• Elicitation of future-state requirements

• Future-state process documentation including roles/responsibilities (within out-of-the-box system constraints)

• Integration with GIS

• integration with Enterprise Cash Receipting Management (ECRM) and Finance systems

Out-of-Scope

• Project management

• Solution Evaluation

• Vendor Management

• Organizational Change Management

Project Environment :

• Client is committed to racial equity, diversity and inclusion and the prevention of workplace violence.

• The Project is sponsored by the EPMO, a division within the Enterprise and Administrative Department, in the Information and Public Records Service Team.

• The consultant resource for this position will be managed by the Enterprise Project Management Office.

• The Project Manager consultant will report to a Project Manager (once in place) and work with business and IS staff as well as the vendor’s project resources.

• Client is operating in a flexible workplace environment. This means that Client employees work primarily off-site, but in-office work may be required from time to time.