FIELD TECHNICIAN/ASSET MANAGEMENT SPECIALIST

Role : Field Technician / Asset Management Specialist

Location : Bloomington - on site 5 days a week

Estimated Contract Length : 6 months to start

Role Type : Contract

Rate : The hourly pay rate range for this position is $31.01$35.64, dependent on qualifications and experience.

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees.

Overview of Job :

This role is responsible for managing device tracking in the ServiceNow asset module, ensuring accurate records, and correcting discrepancies. It involves maintaining self-service quoting portals with third-party vendors, including managing access and training. Additionally, the role coordinates equipment delivery from stock rooms by submitting detailed delivery requests, including PO, model, quantity, and timeline.

This individual will oversee the entire device management processestablishing, improving, and streamlining workflows. They will handle RMAs via service portal forms, place orders through Procurement, maintain stock rooms, ensure paper media is stocked separately, reconcile POs, and arrange electronics recycling pickups for IT.

The ideal candidate will also collaborate closely with hardware suppliers and internal technology teams to establish and maintain standard PC device configurations. They will work to improve device management processes, ensuring continuous enhancement in asset tracking, hardware procurement, and lifecycle management.

Mandatory Skills :

• Experience with PC hardware and utilities
• Experience updating Windows through common tools
• CompTIA A certification or relevant work experience
• Hardware troubleshooting and repair
• Strong recordkeeping and data accuracy skills
• Experience with enterprise ticketing systems (e.g., ServiceNow)
• Ability to manage and improve device management processes

Desired Skills :

General Responsibilities :

Salary : $31 - $36