What are the responsibilities and job description for the Front Desk Receptionist position at Holly Burns, D.D.S., P.C.?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in maintaining the smooth operation of our dental office, ensuring that all front desk activities are conducted efficiently and professionally.
Responsibilities
- Greet and welcome patients as they arrive at the office.
- Manage phone calls, schedule appointments, take patient payments, file dental insurance claims and pre-estimates, and handle inquiries with professionalism.
- Maintain patient records and ensure accurate filing of health information management documents.
- Process patient information using Mogo electronic health record system.
- Assist with new patient registration and ensure all necessary documentation is up to date.
- Perform data entry tasks for billing and insurance purposes.
- Collaborate with dental staff to facilitate smooth patient flow and communication in a small, boutique dental office setting.
- Ensure the front desk area is organized, clean, and well-stocked with necessary supplies.
Requirements
- Previous experience in a front desk role, preferably in a dental office setting.
- Proficient in using Mogo electronic health record system or the ability to learn Mogo dental software program.
- Strong organizational skills with attention to detail for accurate filing and data entry.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment.
- A professional demeanor with a commitment to providing outstanding customer service.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 15 per week
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Position will be Thursday: 8 am - 5 pm and Friday: 8 am - 2 pm with the flexibility to cover the front desk when someone else is away.
Ability to Commute:
- Huntington, NY 11743 (Required)
Work Location: In person
Salary : $20 - $25