What are the responsibilities and job description for the Director of Residential Operations (Full-Time) position at Holly Hill Child & Family Solutions?
Job Title: Director of Residential Operations
Location: Northern Kentucky
Salary: Leadership Scale
Employment Type: Full-time
About the Role:
Holly Hill Child and Family Solutions is seeking talented people who share our passion for making a positive difference in the lives of children. Our team is dedicated to protecting and supporting the most vulnerable members of our community. We provide high quality, comprehensive mental and behavioral health services to empower children, adolescents, young adults, their families, and those supporting them with the stability, skills, and tools to thrive. The Director of Residential Operations position is responsible for providing direction, coordination, leadership and overall management of two residential cottages and ensuring all regulations and contract requirements are always satisfied.
Responsibilities:
- Oversees the direct care for residents and meets Holly Hill’s expectations for quality of care and strategic development.
- Responsible for the supervision of Adolescent Treatment Worker’s, either directly or through Cottage Supervisors, scheduling staff and overseeing the daily routine within the cottage setting.
- Fosters team development by overseeing and maintaining staff cohesiveness and functioning through appropriate implementation of ATW orientation and continued team development. Provides orientation of cottage routines, procedures and treatment for new staff to ensure that day-to-day cottage routine functions are carried out. Responsible for assessing, developing, and evaluating program goals and objectives.
- Responsible for ensuring all aspects of a youth’s treatment plan met within the residential campus services by supervising activity programming for residents.
- Maintain familiarity with emergency and crisis intervention procedures and implements them in a calm and expedient manner.
- Manages program budget and maintains receipts for activities. Participates with Human Resources and Cottage Supervisors in the process of recruiting, hiring, training and supervising ATW staff to ensure positions are filled in a timely manner. Oversees and ensures proper communication between shifts on clinical, programmatic, and milieu issues.
- Serves as the lead staff for employee relations and communications for the division and is responsible for ensuring communication across the campus.
- Work closely with the Director of Treatment Services to ensure that all Clinical recommendations are implemented and collaborate on any strategies to increase client care. This responsibility includes ensuring compliance with all federal, state, and local government regulations related to the department's functions.
Requirements:
- Bachelor’s Degree and two (2) years of leadership experience in a child caring facility.
- Masters Degree in human service field preferred.
- A minimum of two (2) years experience overseeing operations in a high acuity setting. Supervisory experience is preferred.
